Shipping policy

Shipping Policy

Last updated: September 11, 2026

Sanepara Enterprises ships products to eligible locations in India using available shipping and logistics partners.

1. Order Processing

Orders are normally processed after payment confirmation.

Processing time may vary depending on:

  • Product availability
  • Order volume
  • Verification requirements
  • Holidays and weekends
  • Other operational circumstances

2. Delivery Time

Estimated delivery time will depend on the customer's location, product availability, shipping method, and logistics provider.

The estimated delivery timeframe shown during checkout or communicated with the order should be considered an estimate rather than a guaranteed delivery date.

Unexpected delays may occur because of weather, transportation issues, remote locations, holidays, or circumstances outside our reasonable control.

3. Shipping Charges

Applicable shipping charges, if any, will be displayed during checkout or otherwise communicated before the order is placed.

4. Tracking

Where tracking is available, tracking information may be provided after the order has been dispatched.

Tracking updates are provided by the applicable shipping or logistics provider and may take some time to become active.

5. Delivery Address

Customers are responsible for providing an accurate and complete delivery address and contact number.

If an order cannot be delivered because of an incorrect or incomplete address, unavailable recipient, or repeated delivery failure, additional shipping arrangements or charges may apply where permitted.

6. Delayed or Missing Orders

If your order appears significantly delayed or you believe it may be missing, contact us with your order number.

We will coordinate with the applicable shipping provider where appropriate.

7. Damaged Delivery

If a package arrives visibly damaged, please document the condition of the package and product and contact us as soon as possible.

Email: care.saneparaenterprises@trendtools.space

8. Contact

Sanepara Enterprises
Third Floor, W-301
Alpaline Green Veli
Valak Patiya, Valak
Surat, Gujarat – 395006
India